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I forget my jAccount and password

Time:2023-10-26 22:02    Author:sjtunic

Please go to the log-in page of my.sjtu.edu.cn, click "Forgot Password/Account" ,

and choose “Email”/“Mobile” to retrieve your username or reset your password.


If you forget both the username and passwordthe reserved mobile has also been  changed

please send email to service@sjtu.edu.cn to apply for assistance in retrieving them.

The information as follows need to be included in the email:

 ①name; ②student/employee ID; ③mobile number; ④scanning copy of your ID card/passport.

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